Diligenta, a subsidiary of Tata Consultancy Services, has snagged a contract to deliver Business Process Outsourcing services to support Sun Life Financial of Canada UK’s (SLF UK) operations.
Expected to commence in May 2008, the services are estimated to be worth euro 100 million (over US$200 million) over the life of the contract.
Diligenta has been working with SLF UK as preferred supplier since October 2007, following a competitive tender which came towards the natural end of SLF UK’s existing outsourcing agreement.
Diligenta will continue to run the operation in Basingstoke where SLF UK’s Head Office is based.
TCS created Diligenta to provide BPO services to the UK life assurance industry.